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The Tire Barn

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The Tire Barn is located on Route 2A (Great Road) right on the Littleton line across from Nagog Pond. The Tire Barn retails all brands of new tires and provides tire-related services. Tire services include alignments, rotation and balance, flat repair and changing to snow tires. Services are available for cars, trucks and SUVs. The Tire Barn has been serving Acton area customers for more than 35 years.
581 Great Rd, Acton, MA 01720
(978) 263-1101
  • Accessibility Details: Office is wheelchair accessible
  • Hours: Mon - Fri, 7am - 3:30pm
  • Hours: Mon - Fri, 8am - 5pm; Sat, 8am - 1pm; Sun, closed
  • Accessible: yes
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Acton Consumer July 2, 2014 at 12:26 pm
There is a reason, you'll never see customers in their parking lot. I made the mistake of purchasingRead More and having installed 4 new tires at the end of May '14, and by July 2, after less than 20 miles of driving with these tires, one of them had deflated over night. I brought the car back in, and the guy behind the scenes "repaired the tire", and had the lady out front show me a 5 inch wood nail, claiming that is what caused the leak. I disputed that as a possibility as I'd never run over any debris or wooden board that would have allowed physics to stand a nail like that straight up in the road, and even if that part was possible it is impossible a puncture from a nail that size would cause a leak that would take 12+ hours to deflate the tire completely, and then still allow me to pump air back into it to make the trip back to the Tire Barn. In the end they would not accept my credit card as payment, they held my car until I came back and paid for the "repair" with cash, as to avoid my inevitable chargeback. My recommendation to the Tire Barn is that if you are going to attempt to deceive your customers try using a large tack, roofing nails, something that is at least plausible.
ken July 2, 2014 at 10:12 pm
We are unaccustomed to customers like NOAH BURDETT visiting our facility. He made an appointment toRead More have one of his new tires looked at because it was leaking...We accommodated his request promptly. After the repair was done,I presented the nail that caused his problem. NOAH BURDETT suggested that this particular nail could have not caused the leaking problem and implied that we kept a good supply of nails out back just to dupe our customers!...He gave me a credit card only to inform me he would issue a charge back. A customer who displays such distrust is not only disturbing but insulting. I suggest that NOAH BURDETT do some research online relative to tire punctures. As we did a PERMANENT repair, NOAH BURDETT should have no further concern about that particular tire leaking again. I would alert other local retailers to NOAH BURDETTS arrogance. It's embarrassing enough that NOAH BURDETT made such a poor-man's attempt at pulling a con job.....over a $40 dollar service bill and the fact that the police needed to deal with him.
Acton Consumer July 3, 2014 at 06:28 am
The police were needed? Yes they responded to the call I made to them. Upon arrival the officerRead More commented he surprised to learn you were still open. The $40 was not my concern, unfortunately it is a fact auto repair folks can be unethical, and what was presented to me did not add up, so questioned it and asked to see the repair, that's when I was asked to leave the building. Anyway it's done you got your and I have my vehicle back.
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